First, don’t panic! We have your back. Try removing the spot right away with your FREE “Lifetime Spot Out.” If you run into problems, just give us a call and we’ll walk you through the procedure. If the stubborn spot still won’t remove, just call KB Clean within 24 hours to schedule a convenient time to come out at NO CHARGE and attempt to remove the offending spot.
DO NOT USE ANYTHING OTHER THAN SPOT OUT.
Use of improper chemicals to remove the spot will void this warranty!
- Tracked-in soil and other stains on predominant portions of traffic areas Restrictions:
- Pet urine and feces
- Petroleum products
- Extensive water or sewer damage.
- Food dye, such as soft drinks or wine
Although these spot stain contingencies are not covered under your Warranty, for a nominal fee, a KB Clean technician will come to your home to remove them. However, the problems listed above may not be removable.
No Worries, We’ve Got You Covered!
It happens so many times and when you least expect it! Something spills on your brand new carpet and now you’re spending time and money trying to get rid of the spot! A common incident like this quickly reminds you that carpet spots and spills can be real headaches, especially if the stains cannot be removed!
That’s why we’re including a FREE 12-month Carpet Spot and Spill Warranty Program with your cleaning! That’s right! For the next 12 months, KB Clean, a certified cleaning firm, will come to your home and attempt to remove any spot or spill you can’t handle, and at no cost to you!
- KB Clean will use all professional methods necessary to restore your carpet.
- Homeowner must try to remove the spot according to Spot Out label instructions before the cleaning professional visits.
KB Clean reserves the right to evaluate the spot and make an
informed decision regarding coverage restrictions.